Data Protection Policy

Last updated: 2026-03-06

For Pro Natura to be able to offer you our services, we need to process certain personal data about you.

Before you contact us, we would therefore like you to read and understand how we process person data.

This Data Protection Policy covers all data that we collect via email, telephone, our website, social media and for our courses. Pro Natura is responsible for the processing of your personal data in accordance with this policy.

What personal data do we collect?

We mainly process personal data when you voluntarily contact us to make use of one of our services, take part in courses, or in connection with other enquiries. The personal data we commonly process is:

  • Email address;
  • Name;
  • Telephone number;
  • Job title;
  • Company details;
  • Payment details and billing address;
  • Information about the services you have requested or other enquiries.

In some cases, we process personal data in the form of images in which you may be identifiable. We do this so that we can provide our services or because you have given us your consent.

How do we use your personal data?

We need to process your personal data to respond to your enquiries and provide you with our services. The information we collect is necessary for entering into contracts, providing quotes or similar purposes. We never collect more data than we need, and we always ensure that there is a legal basis for the processing of your data.

Sharing of personal data

We never sell personal data to third parties.

The stored information is mainly used within our own organisation. In certain cases, data may be shared with subcontractors or partners necessary for the performance of the contract. For accounting and financial services, certain data is handled by trusted partners.

All processing is carried out in accordance with the General Data Protection Regulation and solely for the agreed purposes.

How long do we retain your personal data?

Personal data is retained only for as long as is deemed reasonable to fulfil our obligations and comply with agreements with our customers and other partners, and for as long as required by various law, such as the Accounting Act.

Where do we process your personal data?

We always strive to ensure that your personal data is stored within Sweden/EU/EES. Should we need to use technical services from third countries, we ensure that they comply with the European Commission’s regulation regarding an adequate level of protection.

Your rights

Provided it does not conflict with other laws, you always have the right to:

  • Find out what personal data we hold about you;
  • Be forgotten or have your personal data erased;
  • Have your personal data corrected;
  • Restrict or object to the processing or your personal data;
  • Withdraw your consent.

Contact us at info[at]pro-natura.net to exercise your rights.

Cookies

A cookie is a small text file created by and stored in your browser when you visit a website. Certain information is saved in the text file to, for example, simplify your visit.

Our website stores your language selection as a cookie. This is to provide a slightly smoother experience on our website by remembering which language you selected. The website does not store any other personal data.

If you do not accept this cookie, you can edit the settings by going to your browser’s settings.

Changes to the Data Protection Policy

Pro Natura reserves the right to amend this Data Protection Policy as necessary. The current Data Protection Policy will always be published on this website.

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